Internship Manager – ECA PY

A role for you to Make your Mark in!

Make a difference to the lives of international students as they seek a pathway from their studies to career opportunities in Australia.

This is a rewarding and multifaceted role that places students in suitable internship placements to gain experience in Australian industry and provide employment opportunities.

The ECA Internship Manager is responsible for the overall management of the ECA Internships department in NSW, VIC and QLD with Professional Year (PY) Program students as primary “clients”.

Key component of this role:

  • Management of the day-to-day operations of the Internships department across Sydney, Melbourne and Brisbane
  • Manage a team of 12 and growing – comprising Internship placement consultants, Admin, Account Officers and Business Development Officers, including recruitment, staff training, staff PD, KPIs and performance management
  • Ensure the PY students will receive the best customer service and internship placement opportunities possible
  • Manage relationships with internal and external partners including PY Program team members, Host company representatives and management of the Governing bodies of the PY program (ACS and Accounting PYP)
  • Operational and strategic management of the department considering the expectations of the PY program servicing, Compliance and regulatory requirements of the PY Program and Fair Work regulations
  • Working closely with ECA Senior Management on future Graduate Internship Program and ECA-wide Career Centre.

Specific Responsibilities:  

  • Maintain in-depth and up-to-date knowledge about the PY program and the Internship component and make sound decisions based on the compliance and regulations of the program
  • Manage the Internship Team across all locations and equip with thorough knowledge and sound judgement and be the point of contact for student appeal process
  • Create compliant processes and documentation to ensure all audit requirements are met
  • Liaise closely with all main “clients” of the program – Students, PY Trainers, Student Services and Host Company representative
  • Business Development and Sales Management of the Internship Department- create a unified approach to acquiring, retaining and developing long-lasting partnerships with quality host companies
  • Cooperating with Senior Management in moving Internship department to become a profit centre through a compliant Internship Program for eligible ECA partner institutions.

Selection Criteria:

  • Qualification and experience relevant to Business, Marketing, or Management
  • Minimum of 5 years of previous experience in sales, operations management and/ or institutional sales preferably in the domain of education
  • Ability to build and motivate a team across geographically distant locations
  • Confident negotiator with the ability to effectively communicate with a diverse range of stakeholders
  • Capable of hands-on problem-solving, with ability to generate solutions and communicate them efficiently across all relevant parties
  • Ability to drive new business opportunities relevant to growth of the internship function across ECA.

About you

  • You are a confident and outgoing business development & operations professional who has an established network of industry relationships and is comfortable being the ‘face’ of internships in all interactions with industry representatives and program stakeholders. You will be relying on your networking and business development skills in nurturing close and ongoing relations with industry in attracting host companies into our PY and potentially other ECA courses. We are looking for a reliable and operationally sharp operator able to hit the ground running and motivated by exceeding targets within a fast-paced environment.

About us

  • The Education Centre of Australia (ECA) is a widely-respected and fast-growing group of colleges providing a variety of education programs aimed at international students. Since 2004, ECA has had a strong history of providing quality, career-oriented education for international students. ECA courses, colleges and partners include ECA Professional Year, Victoria University Sydney, Asia Pacific International College (APIC), ECA Graduate Institute (EGI) and Australasian College of Care Leadership and Management (ACCLM).

Immediate start is available for the right candidate.


To be considered for this position, please apply along with a resume detailing your qualifications and background to General Manager – ECA PYP on