Student Services Team
ECA is proud of its friendly and supportive student services team which boasts a great mix of nationalities coming together to offer great service. Our student services team are helpful and provide professional solutions for each students unique situation.
Need help? Please don’t hesitate to contact our student services team who are looking forward to meeting you.
The staff are the foundation of ECA. They are all University or College graduates with specialist qualifications in Teaching English as a Foreign Language. They have an impressive array of experience gathered from many years of teaching vocation and university degrees to international students.
Their aim is to make sure that you learn as much as possible, whether you are here for only two weeks or a year. They use the latest course books, methodologies and techniques to ensure that you improve all areas of your English, Accounting, IT, Business and Professional Development Courses.
They will keep a constant check on your progress, and you should expect homework most days, regular tests, and individual tutorials which give you the opportunity to discuss any problems with your teacher. Best of all ECA has trainers and teachers who LOVE their work!
Our Colleges aims to provide the best quality education to all students and to set them up on the path to success, i.e. a rewarding career and personal achievement. All students on campus will be able to visit their lecturers and tutors on a regular basis and if necessary, make appointments for additional consultation and assistance.
The same level of service is provided to all distance (online) students using the following tools:
Virtual class sessions
Individual and team virtual consultation with the relevant academic staff members.
Asynchronous consultation via email and other communication tools
In addition, students may communicate with the relevant Program Directors to request additional academic support.
ECA’s professional management team are dedicated to providing effective internal systems, quality education and ensuring ECA has the structure and services available to support it students whilst they study.
Our team are strong in their specialist fields and are committed to ensuring continuous improvement strategies to provide effective long term service and quality.
If you are feeling overwhelmed by your studies or living in a new country, you are welcome to make an appointment with our professional counselling team. They will discuss your concerns with you and help you find a way to address them appropriately. Should you fall behind with your attendance or course progress, you may require some counselling to get you back on track. Please ask our Student Services staff to arrange an appointment to meet the relevant academic advisor, particularly if you have received a warning letter regarding your attendance or course progress.